To return a product, follow these simple steps.

  • Go to my order.
  • Choose the item that you wish to return.
  • To initiate the return process tap on the return option.
  • Choose reason for your return.
  • Confirm your choice.
Yes, you can cancel it. If you cancel an order after dispatching and before delivery, you may charge a cancellation fee.
Usually shipping of an item takes 1-2 business days after placing an order (subject to stock availability). Delivery time of your order may vary depending on your location and shipping option.
You can track your order through ‘My Order’ section on the app. Follow these steps.
  • Go to ‘Order’ section on the navigation bar at the bottom of your screen.
  • From the list choose the order you want to track.
  • Under the order details you will get the information about the shipment.
Refunds for the orders cancelled before shipping are processed immediately. If the order has been shipped and delivered, the refund will be processed as soon as the client confirms the return of the delivered item(s). Our refund policy last for 21 days. The client can request for the refund within 21 days of receiving the product.
No, you can’t change an order after it shipped.
MacroBazar offers you multiple payment methods to place an order. This includes:
  • Cash on Delivery (COD)
  • Net banking
  • Debit/Credit Card
  • UPI (Google Pay, PhonePe, Paytm)
  • Digital Wallet (PhonePe, Paytm)
Yes, you will receive the complete return of your entire order including the delivery charges you have paid.
The return time is 21 days from the date of receiving.
If your order has not been shipped yet, you can change the delivery address by following these steps:
  • Go to ‘My Orders’
  • Select the order you want to edit
  • Choose the option to change the delivery address.
  • Enter the new address for the delivery.

Your order will be delivered to the updated address.

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